Quick answer
The short version
For most Australians with everyday foot pain, plantar fasciitis, heel pain or alignment-related discomfort, Good Feet Personally Fitted Foot Supports offer comparable alignment support to custom orthotics with greater flexibility, faster access, a 30-day money back guarantee and a lifetime warranty.
Custom orthotics from a podiatrist remain the right call for specific complex medical conditions (post-surgery, diabetes-related foot care, structural abnormalities, paediatric cases). For everyone else, the Good Feet Program is the easier, better-guaranteed option and you can order it today from goodfeetstore.com.au.
What we hear all the time
Tried custom orthotics and still in pain? You are not alone.
This is one of the most common things people tell us. They have done what they were supposed to do. They saw the podiatrist, paid for the orthotics, wore them faithfully, and the pain came back anyway.
Sometimes it is because the orthotics only fit one pair of shoes and they stopped wearing them. Sometimes it is because a single insert cannot account for the fact that your feet need different support at different times of the day. Sometimes the fit is not quite right and going back for adjustments means more appointments and more cost.
The most common patterns we see:
- Paid 1 x pair for $500 to $1200+ or more for custom orthotics and still wake up with heel pain.
- The orthotics only fit one pair of shoes, so they stopped wearing them consistently.
- Went back to the podiatrist and were told they needed a new pair at full cost.
- Tried stretching, physio, new shoes and over-the-counter inserts. Nothing has lasted.
- Waited weeks just to get an appointment before they could start addressing the problem.
If any of that sounds familiar, the Good Feet Program may be worth a look before booking another appointment. With a 30-day money back guarantee, there is genuinely nothing to lose in trying.
Understanding your options
What are custom orthotics, and what makes Good Feet different?
What are custom orthotics?
Custom orthotics are prescription shoe inserts prescribed by a podiatrist after a gait assessment. They are typically rigid, cast or scanned from your foot, manufactured for a specific shoe type, and built to address a particular biomechanical issue. In Australia they generally cost $400 to $1200+ per pair plus consultation fees, and need replacing every 1 to 3 years.
What are Good Feet Personally Fitted Foot Supports?
Good Feet Personally Fitted Foot Supports are firm, structured arch supports selected from over 300 combinations based on your arch type, foot shape and lifestyle. Unlike a single insert, the Good Feet Program is a three-support system: Strengthener for active use, Maintainer for everyday wear, and Relaxer for recovery and casual footwear. The whole program is designed to keep your alignment supported at every stage of your day.
1 in 10
Australians experience plantar fasciitis in their lifetime.
300+
Arch support combinations in the Good Feet Program.
30 days
Money back guarantee on every order from goodfeetstore.com.au.
0
Referrals, appointments or waiting lists required.
* American Academy of Orthopaedic Surgeons. Plantar Fasciitis and Bone Spurs. Updated 2022.
"Often people with knee, hip or low back pain do not realise it is coming from the poor support in their feet."
Dr Pamela Mehta, Board Certified Orthopaedic Surgeon, Good Feet Medical Adviser
Side by side
Full comparison: custom orthotics vs the Good Feet Program
Both options aim to improve foot alignment and reduce pain. They differ in access, cost over time, shoe versatility and how risk is handled if the product does not work for you.
| Factor | Custom orthotics (podiatrist) | Good Feet at goodfeetstore.com.au |
|---|---|---|
| How to access | GP referral, podiatrist appointment, then wait for manufacture. | Order online today. Delivered Australia-wide. |
| Wait time | Days to weeks for appointment plus production time. | Dispatched quickly, no waiting list. |
| Personalisation | Cast or scanned for one foot shape and one shoe. | Selected from 300+ combinations for your arch, foot shape and lifestyle. |
| Shoe flexibility | Typically designed for one specific shoe type. | Works across sneakers, work shoes, boots and casual footwear. |
| Support system | Single insert, one purpose. | Three-support program (Strengthener, Maintainer, Relaxer) for different times of day. |
| Cost (AUD) | $400 to $1200+ per pair plus $80 to $200 consult fees. | From $650 per pair. Program $290 to $690. Afterpay and Zip available. |
| Long-term cost | Replace every 1 to 3 years plus new appointments. | Lifetime manufacturer warranty. No replacement cost under normal use. |
| Money back guarantee | None. | 30-day money back guarantee on every order. |
| Break-in period | Often uncomfortable initially. | Structured support. Wear from day one with a guided routine. |
| NDIS access | Available through some podiatrists only. | Good Feet Australia supports NDIS participants. |
Prices indicative for Australia as at May 2026. Individual podiatry fees vary.
Long-term value
What you actually pay over 10 years
Custom orthotics need replacing every 1 to 3 years and each replacement is a fresh purchase plus another consultation. Good Feet supports come with a lifetime manufacturer warranty, so once you buy in, there is no replacement cost under normal use.
Here is a realistic 10-year estimate for a person who replaces their custom orthotics every 2 years compared with a one-off Good Feet Program purchase.
| Year | Custom orthotics (replaced every 2 years) | The Good Feet Program (one-off) |
|---|---|---|
| Year 1 | $700 orthotics + $200 consults = $900 | $690 3 Support program |
| Year 3 | $700 + $150 = $850 | $0 |
| Year 5 | $700 + $150 = $850 | $0 |
| Year 7 | $750 + $150 = $900 | $0 |
| Year 9 | $750 + $150 = $900 | $0 |
| 10-year total | ~ $4,400 | ~ $690 |
Illustrative figures based on typical Australian podiatry pricing and Good Feet Program retail. Your costs may differ. Refunds and warranty replacements are governed by Australian Consumer Law.
Why the program works differently
It is not an insert. It is a three-support system.
Custom orthotics give you one insert for one situation. Your feet carry very different loads depending on what you are doing. One insert cannot do all of that well.
The Good Feet Program gives you three supports with different jobs.
Strengthener
Firm, active-use support.
Wear it during walking, exercise or long periods on your feet. Designed to realign and support the arch under load.
Maintainer
Everyday wear.
Keeps alignment consistent through a regular day at work, running errands or around the home.
Relaxer
Recovery and casual wear.
Gentler support for casual footwear. Maintains alignment when you are winding down so your feet recover properly overnight.
"What I love about the 3-step system is a different set of supports set up in all my shoes, so I'm not changing supports from shoe to shoe."
Ann, Mona Vale, Sydney
Three supports. Different jobs. One system designed around how you actually live, not just one pair of shoes.
Want the full program?
Shop the three-support system or pair two supports to start.
Being straight with you
Who Good Feet suits, and who should see a podiatrist first
We would rather tell you the truth than oversell this. The Good Feet Program is genuinely the better option for most people dealing with everyday foot pain. Not everyone.
Good Feet is likely the better choice if you...
- Have plantar fasciitis, heel pain, arch discomfort or alignment-related knee or back pain.
- Have tried custom orthotics before without lasting results.
- Want support that works across multiple pairs of shoes.
- Want a solution you can order online and receive quickly without a referral.
- Want the confidence of a lifetime warranty and a 30-day money back guarantee.
- Prefer a structured program rather than a single insert.
- Are an NDIS participant looking for an accessible provider.
See a podiatrist first if you...
- Have diabetes or compromised circulation in your feet.
- Have had a foot or ankle fracture, or are recovering from foot surgery.
- Have a diagnosed structural abnormality that needs medical management.
- Have pain that is severe, rapidly worsening, or comes with swelling and numbness.
- Are a child or teenager with a developing foot condition.
From our customers
Real Australians. Real outcomes after orthotics did not last.
These are from customers who came to goodfeetstore.com.au after trying custom orthotics. Their words, lightly edited for clarity.
"I wore custom orthotics for three years and still had stabbing heel pain every morning. Within the first week of Good Feet I noticed a real difference. Six months on and I haven't looked back. The lifetime warranty made it feel like a no-brainer."
Margaret T. · Brisbane, QLD
Plantar fasciitis"As a nurse I'm on my feet for 12 hours a day. My podiatrist quoted $700 for orthotics that only fit my work clogs. Good Feet works in all three pairs of my work shoes."
Wendy S. · Gold Coast, QLD
Heel pain, standing work"Two rounds of custom orthotics over five years. Same result each time, a few months of relief then back to square one. The Good Feet three-support approach actually fits how I live day to day."
Robert H. · Sydney, NSW
Recurring plantar fasciitisCommon questions
Frequently asked questions
What is the difference between custom orthotics and Good Feet arch supports?
Are Good Feet supports as effective as custom orthotics from a podiatrist?
What does the 30-day money back guarantee cover?
What does the lifetime warranty actually cover?
Can Good Feet supports help with plantar fasciitis?
How much do Good Feet supports cost compared to custom orthotics?
Is The Good Feet Store accessible for NDIS participants?
This page is educational and not medical advice. For severe, rapidly worsening or injury-related foot pain, see a GP or podiatrist. Prices and statistics are indicative for Australia as at May 2026.