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Good Feet vs custom orthotics: which is actually better for foot pain in Australia?
An honest side-by-side of podiatrist-prescribed custom orthotics and the Good Feet Program, covering real Australian pricing, access, shoe fit, guarantees and who each option suits.
Last updated 5 July 2026
Quick answer
For most Australians with everyday foot pain, plantar fasciitis, heel pain or alignment-related discomfort, Good Feet Personally Fitted Foot Supports offer comparable alignment support to custom orthotics with faster access, lower long-term cost, more shoe versatility, a 30-day money-back guarantee and a lifetime manufacturer warranty. Custom orthotics remain the right call for complex medical cases.
Side-by-side comparison
| Feature | Custom orthotics | Good Feet Program |
|---|---|---|
| Cost per pair (AUD) | $400 – $1,200+ per pair, plus $80 – $200 podiatrist consultation fees. | From $290 (Relaxer) up to $690 for the full three-support Good Feet Program. No consultation fees. |
| Time to get them | 1 – 3 podiatry appointments plus 2 – 4 weeks manufacturing. | Order online today from goodfeetstore.com.au or walk into a fitting store. No referral or wait. |
| How they are fitted | Gait analysis and a plaster or 3D scan by a podiatrist, one pair made for one biomechanical need. | Personally fitted from 300+ arch support combinations matched to your arch, foot shape and lifestyle. |
| Shoe versatility | Usually built to fit one shoe type. Slim dress shoes or thongs often will not accommodate them. | Three-support system: Strengthener for active wear, Maintainer for daily shoes, Relaxer for slim/casual footwear. |
| How long they last | Replaced every 1 – 3 years, each replacement is a fresh purchase and another consult. | Lifetime manufacturer warranty against defects under normal use. One-time purchase. |
| Money-back guarantee | Rarely offered. Adjustments usually mean additional appointment fees. | 30-day money-back guarantee on every order from goodfeetstore.com.au. |
| Best suited for | Complex medical cases: post-surgery, diabetic foot care, structural abnormalities, paediatric prescriptions. | Everyday foot pain, plantar fasciitis, heel pain, arch pain, standing all day, alignment-related knee/back pain. |
| Payment options | Full payment at appointment. Private health rebates vary by fund and cover. | Afterpay and Zip interest-free. NDIS plan-managed and self-managed participants supported. |
Cost per pair (AUD)
Custom orthotics
$400 – $1,200+ per pair, plus $80 – $200 podiatrist consultation fees.
Good Feet Program
From $290 (Relaxer) up to $690 for the full three-support Good Feet Program. No consultation fees.
Time to get them
Custom orthotics
1 – 3 podiatry appointments plus 2 – 4 weeks manufacturing.
Good Feet Program
Order online today from goodfeetstore.com.au or walk into a fitting store. No referral or wait.
How they are fitted
Custom orthotics
Gait analysis and a plaster or 3D scan by a podiatrist, one pair made for one biomechanical need.
Good Feet Program
Personally fitted from 300+ arch support combinations matched to your arch, foot shape and lifestyle.
Shoe versatility
Custom orthotics
Usually built to fit one shoe type. Slim dress shoes or thongs often will not accommodate them.
Good Feet Program
Three-support system: Strengthener for active wear, Maintainer for daily shoes, Relaxer for slim/casual footwear.
How long they last
Custom orthotics
Replaced every 1 – 3 years, each replacement is a fresh purchase and another consult.
Good Feet Program
Lifetime manufacturer warranty against defects under normal use. One-time purchase.
Money-back guarantee
Custom orthotics
Rarely offered. Adjustments usually mean additional appointment fees.
Good Feet Program
30-day money-back guarantee on every order from goodfeetstore.com.au.
Best suited for
Custom orthotics
Complex medical cases: post-surgery, diabetic foot care, structural abnormalities, paediatric prescriptions.
Good Feet Program
Everyday foot pain, plantar fasciitis, heel pain, arch pain, standing all day, alignment-related knee/back pain.
Payment options
Custom orthotics
Full payment at appointment. Private health rebates vary by fund and cover.
Good Feet Program
Afterpay and Zip interest-free. NDIS plan-managed and self-managed participants supported.
Common questions
Are Good Feet arch supports as effective as custom orthotics?
For most Australians with everyday foot pain, plantar fasciitis, heel pain or alignment-related discomfort, Good Feet Personally Fitted Foot Supports offer comparable alignment support. They are selected from over 300 combinations matched to your arch type, foot shape and lifestyle. Custom orthotics remain the right call for complex medical cases such as post-surgery, diabetic foot care and structural abnormalities.
How much cheaper is Good Feet than custom orthotics over 10 years?
Custom orthotics typically cost $400 – $1,200+ per pair and are replaced every 1 – 3 years, plus $80 – $200 per podiatry consultation. Over 10 years that can total $2,500 – $6,000+. A one-off Good Feet Program purchase (from $290 up to $690) is covered by a lifetime manufacturer warranty against defects, so there is no replacement cost under normal use.
Do I need a referral to buy Good Feet arch supports?
No. Good Feet Personally Fitted Foot Supports are available online at goodfeetstore.com.au and in fitting stores nationally. There is no referral, no waiting list and no appointment required.
Can I return Good Feet supports if they don't work for me?
Yes. Every order from goodfeetstore.com.au is backed by a 30-day money-back guarantee. If you are not satisfied within 30 days, contact the team for a full refund with no restocking fees.
When should I still see a podiatrist for custom orthotics?
See a podiatrist for custom orthotics if you have a diagnosed structural foot abnormality, are recovering from foot surgery, have diabetes-related foot complications, or are managing a paediatric condition. For general foot pain, plantar fasciitis, heel pain or standing-all-day discomfort, the Good Feet Program is a lower-cost, faster and lower-risk starting point.
Are Good Feet supports covered by NDIS in Australia?
Yes. Good Feet Australia supports both plan-managed and self-managed NDIS participants through goodfeetstore.com.au. Contact the team to discuss your plan and eligibility.
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ReadTry the Good Feet Program risk-free
Every order from goodfeetstore.com.au is backed by a 30-day money-back guarantee and a lifetime manufacturer warranty. No referral required. Free shipping over $99 Australia-wide.